Patient Rights

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements/ Language Assistance Services

The Surgical Center of the Treasure Coast complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Surgical Center of the Treasure Coast does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Surgical Center of the Treasure Coast:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
    Information written in other languages

If you need these services, contact Jeanette Ball, SCTC Administrator/CEO

If you believe that The Surgical Center of the Treasure Coast has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Jeanette Ball, Administrator/CEO
9075 South Federal Highway
Port Saint Lucie, FL 34952
Phone: (772) 398-9898
Fax: (772) 398-8998
jeanette.ball@scasurgery.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jeanette Ball is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F,  HHH Building
Washington, D.C. 20201

1-800-368-1019
800-537-7697 (TDD)

Complaint forms are available at:
http://www.hhs.gov/ocr/office/file/index.html

The following link will also provide guidance:
http://www.hhs.gov/civil-rights/for-individuals/language-assistance/ index.html


Limited English Proficiency Document